Serve the public with clear, accountable work.
Requests, approvals and programmes, with a record of every step.
Take requests through public forms, move them through the steps your rules require, and keep a full history of who did what. Agents help staff find answers and keep work moving.
What public teams build on orchit
Services and programmes, each with its own steps.
- Citizen requests
- Permit applications
- Case management
- Approvals
- Grant programmes
- Public consultations
- Inspection schedules
- Procurement tracker
- Policy library
- Staff onboarding
- Event registrations
- Service desk
How it works
From a member of the public's request to a recorded outcome.
Publish a form
Ask for exactly what you need, with required fields and checks such as an email format.
Route every request
Each one arrives as a card, and moves only along the steps your process allows.
Assign and track
Give cases to the right people with due dates, and see where each one stands on the board.
Keep the record
Every change to every card is in its history: what changed, who changed it and when.
The complete platform for your work
Every workspace comes with the pieces to organise, run and improve the work, built to work together.
Clear steps, every time
Your rules, built into the work.
Processes that keep order
A card can only move along the transitions you draw, so nothing skips review.
Versioned workflows
Every saved version of a process is kept, and an earlier one can be restored.
Forms with checks
Required fields, number ranges and formats are checked before a response is accepted.
Access with accountability
People see what their work needs, and nothing more.
Roles you define
Use the standard roles, or create your own with exactly the permissions you choose.
Need-to-know sharing
Share a module, a list or a single card. Sharing reaches down, never up.
Requests on record
Access requests go to approvers, who allow them at the level they choose or deny them.
AI with limits you set
Agents work inside the same rules as your staff.
Access levels for agents
Read only, write or admin, in each module. An agent never does more than the person using it can.
Review before change
Agents show every change before it's saved, and list what they did, with undo.
Answers from policy
Link policies and guidance as knowledge bases, so staff get answers from your own documents.
Start building on orchit today
Describe your work, check the plan, and your workspace is ready to use in minutes.